SalamReach

Privacy Policy

Last updated: 6/7/2025

Introduction

At SalamReach, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information. This Privacy Policy explains our data practices in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data We Collect

Personal Information

  • Email address and password (for account creation and authentication)
  • Profile information (name, bio, location, social media handles)
  • Business information (company name, industry, size)
  • Communication preferences and settings

Usage Data

  • Analytics data (link clicks, profile views, engagement metrics)
  • Communication history (messages between businesses and influencers)
  • Platform usage patterns and preferences

How We Use Your Data

  • To provide and improve our platform services
  • To facilitate connections between businesses and influencers
  • To provide analytics and insights to help you grow your business
  • To communicate with you about your account and our services
  • To ensure platform security and prevent fraud
  • To comply with legal obligations and resolve disputes

Data Retention and Your Rights

Your Right to Be Forgotten

You have the right to request deletion of your personal data. When you delete your account, we implement a comprehensive data retention strategy that balances your privacy rights with legitimate business and legal requirements.

What Gets Deleted Immediately

  • Your personal profile information (name, bio, contact details)
  • Account credentials and authentication data
  • Social media account connections and tokens
  • Personal preferences and settings
  • Services and packages you've created

What Gets Anonymized

Some data is anonymized (your identity is removed) but retained for legitimate business purposes:

  • Business Communications: Messages in collaboration threads are anonymized but retained for 7 years for business record-keeping and dispute resolution
  • Transaction Records: Collaboration agreements are anonymized but retained for 7 years for financial and legal compliance
  • Analytics Data: Click events and usage patterns are anonymized but retained for 2 years for platform improvement and insights

Why We Retain Some Data

  • Legal Compliance: Tax records, business transactions, and communications may be required by law
  • Dispute Resolution: Historical records help resolve conflicts and protect all parties
  • Platform Security: Anonymized patterns help us detect and prevent fraud
  • Service Improvement: Aggregated, anonymized data helps us improve our platform

Data Security

We implement industry-standard security measures to protect your data, including encryption, secure data transmission, regular security audits, and access controls. All data processing activities are logged for audit purposes.

Your Rights Under GDPR

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Portability: Receive your data in a machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Restrict Processing: Limit how we process your data

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@salamreach.com
Subject: Privacy Policy Inquiry

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.